Set up calls, texts, and email.
Bring your business details, channel information, and contact file. Ringine checks each item and opens the first call queue in about 30 minutes.
What should you have ready?
These are the exact inputs needed before each channel can start.
| Area | Required | When it is used |
|---|---|---|
| Company | Legal name, website, address, and tax ID | Used for phone and messaging registration |
| Call | Number choice, rep routing, hours, voicemail, and recording policy | Calling can start after number activation |
| Text | Public opt-in, privacy policy, terms, and sample messages | Sending starts after carrier approval |
| Sending domain, DNS access, mailboxes, and sender names | Sending starts after checks and warmup |
What does each channel need?
Open a channel to review its inputs and the checks Ringine runs before launch.
Call setup
0 of 3 reviewedReady after number activation
Have this ready
- Legal business name and website
- A local number or number port request
- Rep routing, business hours, and voicemail
- Your do-not-call and recording policy
Ringine checks
- Confirm the caller ID belongs to the business
- Choose when calls may be placed
- Decide when a recording notice is required
What compliance work happens before launch?
Ringine can guide the setup. Your business remains responsible for the people it contacts, the consent it collected, and the messages it sends.
| Channel | Before launch | Official guide |
|---|---|---|
| Call | Use an assigned caller ID, honor do-not-call requests, and set a recording policy. | SHAKEN/STIR onboarding |
| Text | Document opt-in, register the brand and campaign, identify the sender, and process STOP and HELP. | A2P 10DLC registration |
| Authenticate the sending domain, use a valid sender identity, and provide an unsubscribe path. | Email sender guidelines |
This is product setup information, not legal advice. Requirements can vary by message type, location, carrier, and recipient.
What do teams ask before setup?
Calling can usually start first. Texting and email wait for their required checks.
- How long does the software setup take?
- About 30 minutes when the business details, contact file, and channel information are ready.
- Can calling start before texting is approved?
- Yes. Calling can start after number activation. Business texting waits for the required carrier approval.
- What does Ringine need for text consent?
- A clear opt-in path, a public privacy policy and terms page, sample messages, and working STOP and HELP handling.
- What does Ringine need for email?
- A sending domain you control, DNS access, mailboxes, sender names, and a reply address.
Ready to build your first queue?
Setup takes about 30 minutes.